Now building SnezziAI visibility platform

I build products, companies & communities.

Engineer turned founder turned product leader, and now founder again. 13 years of taking products from zero to one across SaaS, AI, and go-to-market.

Illustrated portrait of Nikunj Thakkar
Co-founder, Snezzi0→1 products at Whatfix & PlivoAcquihired by WhatfixGSoC 2013Host, Startup OG

Where I've built, led, and shown up

  • Snezzi
  • Whatfix
  • Plivo
  • Shoppr.ai
  • DataOne Innovation Labs
  • UUpSurge Ventures
  • Google Summer of Code
  • Startup OG
  • GDG Cloud Ahmedabad
  • Headstart Gujarat

At a glance

13 years, one habit: building.

Get your brand into the answers buyers get from AI.

An AI visibility platform. It tracks how brands show up in ChatGPT, Perplexity, and Google AI, then helps fix it with content, CMS-native agents, and a done-for-you option.

snezzi.com →
Snezzi dashboard showing AI visibility, share of voice and visibility by AI platform

Product leader · 2020 to 2024

New product lines, inside scaled SaaS.

  • WhatfixLed a no-code product analytics line from idea to launch ($250K ARR in two quarters).
  • PlivoLed Contacto, an omnichannel contact center product: agent desktop, knowledge base, conversational AI.

The founder chapter

Bootstrapped ~5 years. COVID turned a growth raise into a survival raise. The team was acquihired.

  1. Mar 2016Co-founded DataOne
  2. 2020COVID hits the raise
  3. Dec 2020Team joins Whatfix

13+

years since 2013, across engineering, product, and GTM

EngineerFounderProductFounder again

Founder & host

Startup OG

Podcasts, meetups, and events where founders share real stories.

First from my Master's stream in Google Summer of Code.

The path so far

Engineer → founder → product leader → founder again.

  1. 2013

    Engineer

    Google Summer of Code, then Big Data systems for telecom operators at Ishi Systems.

  2. 2016

    Founder

    Co-founded DataOne, built Shoppr.ai, bootstrapped for five years, survived COVID.

  3. 2020

    Product leader

    Acquihired into Whatfix. Led 0→1 product lines there and at Plivo.

  4. 2025

    Founder again

    Started UpSurge Ventures. Now building Snezzi.

See the full timeline →

Writing

Notes from building.

All writing →